Frequently Asked Questions (FAQ)

Yes we deliver to the EU and most countries worldwide.

We pre-pay any taxes and duties with our couriers (DHL and Royal Mail) so you will not have any extra costs over what you pay for your order on our website.

For EU deliveries our GPSR EU Responsible Person is (EU RP): 

EU Compliance Partner  Pärnu mnt. 139b – 14, 11317 Tallinn, Estonia 

hello@eucompliancepartner.com 

 +33757690241 

No, we send all orders with the duty and tariffs pre-paid, so you won't have any extra costs or delays.

We recommend that you order a sample before purchasing goods.

Although we try our best to make sure that our online images are accurate as possible it's best to view colours and textures in the environment they will be used in.

On receipt, please check that your order is correct.

We are confident you will be delighted with your purchase.

However, if for any reason you are not completely satisfied we are happy to offer a refund on all goods returned to us within 90 days from dispatch, provided they are in the original packaging (where applicable), unused and in a re-saleable condition.

To arrange a return please contact us here or call 0113 4503639.

This policy is offered in addition to your legal rights.

We recommend that you order a sample before purchasing goods.

Although we try our best to make sure that our online images are accurate as possible it's best to view colours and textures in the environment they will be used in.

On receipt, please check that your order is correct.

We are confident you will be delighted with your purchase.

However, if for any reason you are not completely satisfied we are happy to offer a refund on all goods returned to us within 90 days from dispatch, provided they are in the original packaging (where applicable), unused and in a re-saleable condition.

To arrange a return please contact us here or call 0113 4503639.

This policy is offered in addition to your legal rights.

We sell off-cuts of our fabrics and wallpapers through our Etsy Store

We do give discounts and free of charge samples to trade customers.

Please email us here to open a trade account.

We do create custom colour ways for our wallpapers and fabrics for larger projects. Many of our designs use traditional techniques so there will be a minimum order quantity for changes to the design. Please contact us here for more information.

We do provide returnable large samples for a deposit, please contact us here to request one.

We can offer FR treatments on request tailored for your specific project.

The fire retardancy of each fabric can be found in the Product Details section of each fabric on our website.

Please get in touch with us if you'd like any further information.

We recommend a good quality ready made wallpaper paste to hang our wallpapers such as Solvite ready mixed wallcovering adhesive.

Our standard cushion pads are filled with ethically sourced feathers to EDFA Traceability Standard.

Alternative filling is available on request, you can get in touch with us here.

We regularly show at London trade fairs including Clerkenwell Design Week, Decorex, Chelsea Harbour and at Surface Design Show.

Although we don't currently have a showroom, you can visit our Leeds studio by appointment.

Our fabrics and wallpapers are in public places around the country so let us know where you are.

You can buy a sample to see the colour and quality of our fabric and wallpapers and we can also lend out large returnable samples for a deposit.

Get in touch if you'd like any further information.

Our cork wallpaper is very flexible and wraps perfectly around both external and internal corners.

Created from a thick paper backing with a fine layer of cork of less than 1mm thick, the cork wallpaper is strong but supple.

You can see a video on how to hang our cork wallpaper here.

We are very happy to help you calculate how much wallpaper you need for your project.

Simply send us an email and we'll get back to you.

The sizing details of our wallpapers are given under Product Details in each wallpaper description, but as our unique designs often use large pattern repeats and unconventional sizing it can be a challenge to work this out for yourself.

Although we don't currently have a showroom, you can visit our Leeds studio by appointment.

We regularly show at London trade fairs including Clerkenwell Design Week, Decorex, Chelsea Harbour and at Surface Design Show

Our fabrics and wallpapers are in public places around the country so let us know where you are.

You can buy a sample to see the colour and quality of our fabric and wallpapers and we can also lend out large returnable samples for a deposit.

Get in touch if you'd like any further information.