Delivery and Returns

UK Delivery

We aim to dispatch orders within 1-2 working days of receiving them. Please send us a message with your order if you have any special requests regarding delivery dates and we will do our best to accommodate you.

Samples and swatches - Free delivery

Orders under £250 -  £5.95 tracked next day delivery by DHL

Over £250 - Free tracked next day delivery by DHL

Delivery to Europe, USA and Canada

Samples and swatches -  £6  Royal Mail International Standard

Orders under £500 -  £30 tracked delivery by DHL Express

Over £500 - Free tracked delivery by DHL Express 

Delivery to Australia, New Zealand, Japan and China

Samples and swatches - £6  Royal Mail International Standard

Orders under £500 -  £50 tracked delivery by DHL Express

Over £500 -Free tracked delivery by DHL Express 

Please contact us at info@themonkeypuzzletree.com if you don't see the delivery option you require.

Returns

We recommend that customers order samples before purchasing goods as although we try our best to make sure that our online images are accurate as possible it's best to view colours and textures in the environment they will be used in.

On receipt, please check that the fabric/wallpaper delivered is what you had ordered.
We are confident you will be delighted with your purchase. However, if for any reason you are not completely satisfied we are happy to offer a refund on all goods returned to us within 90 days from dispatch, provided they are in the original packaging (where applicable), unused and in a re-saleable condition. To arrange a return please contact us at info@themonkeypuzzletree.com or call 0113 4503639.

This policy is offered in addition to your legal rights.